Troubleshooting: Drumkit 2.0

Here are some easy fixes for problems that could appear in the version 2.0.

Application gives error at the loading page

There is a number of problems which can cause an error message to appear at the loading page, like the corruption of configuration files, or missing assets. A possible solution is to force the application to reset to its original state when it was installed (if it worked then). To do this, follow these instructions:

1. Close the application. You can do this by dragging it from the top edge (when you see the hand cursor) to the bottom of the page, and waiting for a few seconds, or using the task manager.
2. Open Explorer, and type in the address bar: %appdata%\..\Local\Packages
3. Locate the DrumKit package, in my case it is 35555TiberiuChibici.DrumKit_rpr4x2y6afkpe
4. Go inside the RoamingState folder
5. Delete the installed.xml file.
6. Open the application.  

Drums are off the screen

Same steps as the previous problem.

Lag when hitting the drums

This is a problem really hard to investigate, test and fix, since the only Windows 8 device I own is my laptop, and the app works well on it. The only thing I can really do without devices is to minimise the number of calculations done from the moment the drum is hit to when it is played. One thing you could try is disabling animations which could improve the response time.

The problem is not listed

You can request support by commenting on this page, or sending an email to chibicitiberiu@outlook.com.